Terms and Conditions for Mettespoer
Terms and Conditions for MettespoerPayment
Mettespoer accepts invoice payments.
All prices on the website include VAT.
The website uses the following currencies for pricing:
Euro (EUR)
Mettespoer uses a secure payment server that encrypts all information with SSL protocol, meaning your data is secure and cannot be read by other third parties.
Mettespoer’s own website also uses encryption with SSL protocol.
If you regret your purchase (Withdrawal)
Mettespoer offers a 14 days full refund on course purchased on the website unless otherwise agreed or stated in your order.
The 14 day period starts on the day of the order. However, if the course has already started no refund is offered.
If you wish to make use of your right to withdraw the purchase, you must send us an e-mail om hi@mettespoer.com. In your message, clearly make us aware, that you want to use your right of withdrawal.
Customer & Privacy Policy
We do not resell personal information and do not pass on your personal information to others. They are only registered in our customer directory. You can delete your information at any time.
In order for you to enter into an agreement with Mettespoer, we need the following information:
. Name
. Address
. Phone number
. Email address
The personal information is registered with Mettespoer, and stored for up to five years, after which the information is deleted.
When collecting personal information via our website, we ensure that it always happens by submitting your explicit consent, so that you are informed exactly what information is being collected and why.
The director and employees for Mettespoer have access to the information recorded about you.
The data manager in Mettespoer is: Mette Louise Spøer.
We do not store and transmit customer information encrypted.
As registered with Mettespoer, you always have the right to object to the registration. You also have the right to know what information is registered about you. You have these rights under the Personal Data Act and in connection with this, please contact hi@mettespoer.com.
Cookies
On https://mettespoer.com/, cookies are used for the purpose of optimizing the website, and its functionality, making the visit as easy as possible for you.
You can delete cookies from your computer at any time, see the instructions on Webshop Cookies and Privacy Policy.
Log Statistics
We use log statistics at https://mettespoer.com/,
which means, we have a statistics system, that gathers information, that can supply us with a statistical indication of, how many visitors the site has, where they are from, and on which landing page they leave the site and more.
The Log statistic is only used with the purpose to improve Mettespoer’s website.
Consumer Protection
Learn more about your consumer protection when paying online with PensoPay’s payment service solution:
https://pensopay.com/mere/forbrugerbeskyttelse/
Complaints
Complaints about product can be sent to:
Konkurrence- og Forbrugerstyrelsens
Carl Jacobsens Vej 35
2500 Valby
www.forbrug.dk
For citizens of Europe who reside outside of Europe, complaints must be submitted through the EU Commisions Online Complaints Platform.
ec.europa.eu
When complaining you need to denounce our email address, hi@mettespoer.com, and the site, on which you made your purchase.